We Value Your Feedback
If you’re a current customer with an active account, our support team is ready to assist you. Simply reach out through the “Support” section in your profile. If you’re experiencing issues logging in or recovering your account, please use the form below for prompt assistance.
Maxbit LLC
#10 Manoel Street Castries, Saint Lucia
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We do not restore closed accounts!
We do not reactivate closed accounts to protect against potential fraud and unauthorized access to personal information.
However, you can always create a new account with a different email address.
If Your Account Was Closed by Mistake:
If you believe your account was mistakenly closed, still has funds, and you don’t have any other accounts registered with us, we may be able to help. Please use the contact form below and provide the following details:
1.
The exact email address or account ID associated with the closed account.
2.
A clear, high-resolution photo of yourself holding:
Your identification document.
A piece of paper with “QUOTEX,” today’s date, and your signature written by hand.
Your face, body, and both arms must be visible, and all document details should be readable.
3. A screenshot of a recent deposit to this account (bank statement or payment receipt).
Once you’ve gathered this information, please submit it through the contact form.
