FAQs about Quotex Trading

Welcome to our FAQ section, where we address the most common queries from traders like you.

General questions

An option is a type of financial tool that derives its value from another asset, like a stock, currency pair, or commodity (e.g., oil).

A digital option is a type of option designed to profit from the price movements of assets within a set timeframe. When you buy a digital option, you agree on the terms in advance, including a fixed income or potential loss, which means you know your profit and risk even before the trade begins.

Each digital option has a specific expiration time, which marks the end of the trade. The outcome is simple: if your prediction about the asset’s price movement is correct, you earn a fixed payout. Your risk is limited to the amount you invested in the option.

The underlying asset is the item whose price determines the outcome of your trade. Common underlying assets include:

  • Securities: Shares of global companies
  • Currency Pairs: EUR/USD, GBP/USD, etc.
  • Raw Materials & Precious Metals: Oil, gold, etc.
  • Indices: S&P 500, Dow Jones, dollar index, etc.

 

There’s no universal best choice; select based on your knowledge, intuition, and market analysis.

When you trade digital options, you’re essentially betting on whether the price of an underlying asset will rise or fall. The magnitude of the price change doesn’t matter; all that counts is getting the direction right. If your prediction is correct, you receive a fixed profit.

To consistently profit in digital options trading, focus on:

  1. Developing a Trading Strategy: Create and follow a strategy that maximizes your number of successful predictions.
  2. Diversifying Risks: Spread your investments across different assets to reduce risk.

Monitoring the market and studying analytical and statistical information, including insights from the company's website, can help you refine your strategies and diversify effectively.

The company earns alongside its clients. It takes a percentage of the payments from successful trades, so it benefits when you succeed. Moreover, all client trades contribute to the company’s overall trading volume, which helps enhance market liquidity.

To delete your account, simply go to your profile page and click the “Delete Account” button at the bottom.

The expiration period is the time when your trade is completed, and the result is automatically calculated. You can set this time when you make the trade, whether it’s 1 minute, 2 hours, or a month.

A trading platform is software that allows you to conduct trades using various financial instruments. It also gives you access to real-time data, such as quotes, market positions, and company actions.

  1. Correct Prediction: You earn a profit if your forecast about the asset’s price movement is right.
  2. Incorrect Prediction: You incur a loss, but it’s limited to the amount you invested.
  3. No Change: If the asset’s price doesn’t change, you get your investment back.

Your risk is always capped at the amount you invested.

No, you don’t need a large deposit. You can start trading with as little as $10. The company’s trading platform is designed to accommodate small investments, making it easy for beginners to get started.

Yes, your trading account is opened in US dollars by default, but you can switch the currency anytime in your profile settings. You’ll find a list of available currencies in your client account profile.

Financial questions

Several factors can influence the profit you make:

  1. Asset Liquidity: The more in-demand an asset is in the market, the higher your potential profit.
  2. Timing of the Trade: Asset liquidity can vary throughout the day, so the time you choose to trade matters.
  3. Brokerage Fees: The rates charged by your brokerage can impact your earnings.
  4. Market Changes: Economic events and shifts in the financial landscape can affect asset values.

The good news is, you don’t have to calculate profits manually. With digital options, your profit is fixed as a percentage of the option's value. Whether the price moves just a little or a lot in your predicted direction, you’ll earn the same percentage—up to 98% of your investment.

To determine your profit, follow these simple steps:

  1. Choose an Asset: Select the asset you want to base your option on.
  2. Set Your Price: Indicate the price at which you would purchase the option.
  3. Select a Trade Time: Once these details are entered, the platform will automatically show you the exact percentage of profit you could earn if your prediction is correct.

Your balance will be updated with this profit immediately after the trade closes.

Withdrawing your funds is straightforward and done through your individual account. The method you used to deposit funds will also be the method used for withdrawals. For example, if you deposited via Visa, your withdrawal will also go through Visa.

 

For larger withdrawals, the company might request verification to ensure security. This is why it’s important to register your account in your name, allowing you to verify your rights to the account at any time.

The company does not charge any fees for deposits or withdrawals. However, payment systems may apply their fees or currency conversion rates.

To trade digital options, you need to open an individual account and make a deposit. However, you can start practicing with a free demo account provided by the company. This account lets you try out the platform, understand basic trading principles, and test strategies without using real money.

Making a deposit is quick and easy:

  1. Open the trade execution window and click on the green "Deposit" button in the upper right corner, or go to your Personal Account and select "Deposit."
  2. Choose your preferred deposit method from the available options.
  3. Select the currency for the deposit and your account.
  4. Enter the deposit amount.
  5. Fill in the required payment details.
  6. Complete the payment.

The withdrawal process typically takes 1 to 5 days, depending on the volume of requests. The company strives to process payments on the same day the request is received.

The minimum withdrawal amount is $10 for most payment systems and $50 for cryptocurrencies (higher for certain currencies like Bitcoin).

In most cases, additional documents are not required. However, the company may request them to prevent illegal activities or financial fraud. The required documents are minimal, and providing them is usually a quick and easy process.

Registration and Verification

To start earning with digital options, the first step is to open an account on the company’s website. The registration process is quick and straightforward. Here’s what you need to do:

  1. Fill Out the Registration Form:
    • Name: Enter your name in English.
    • Email Address: Provide a current and active email address.
    • Phone Number: Include your phone number with the country code (e.g., +44 123...).
    • Password: Create a strong password using a mix of lowercase and uppercase letters, along with numbers. To protect your account, do not share your password with anyone.
  2. Fund Your Account:

After completing the registration, you will be prompted to choose a funding method to start trading.

Yes, registration is entirely self-managed on the company’s website. It’s crucial to provide accurate and up-to-date information when filling out the registration form. You are responsible for keeping your information current.

Verification is the process of confirming your identity by providing additional documents. The company may request verification to ensure that the information you provided matches your official documents. If there’s a discrepancy, your account might be temporarily blocked.

If verification is required, you’ll receive a notification via email or SMS, using the contact details you provided during registration. Therefore, it’s essential to ensure these details are correct.

The verification process is simple, and the required documents are minimal. The company might ask for:

  • A color scan of the first page of your passport (the page with your photo).
  • A selfie for identity confirmation.
  • Proof of your registered address (such as a utility bill).

 

In some cases, additional documents might be requested if the initial information isn’t sufficient to verify your identity.

Verification typically takes no more than five business days from the time the company receives the requested documents.

Once your documents are verified, you’ll receive a notification via email and/or SMS, informing you that your account has been successfully verified. You can then start trading on the company’s platform.

If you need to update any of your profile details, contact the company’s technical support team through their website.

 

This FAQ is here to help you understand the basics and get started with confidence. If you have more questions, feel free to reach out!

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